This course is designed to give students the skills to work in any administrative role or face-to-face with members of the public. It is a competence-based programme, intended to enable students to develop the basic knowledge and self-discipline needed to provide a good background in administration.
Subjects covered could include:
- Carry out your responsibilities at work
- Work within your business environment
- Handle mail
- Use/operate office equipment
- Ensure your own action reduces the risk of health and safety
- Store, retrieve and archive information
- Supervise an office facility
- Make a presentation
- Word processing software